This Privacy Policy explains how Meridian Algo Algo Lab OS collects, uses, stores, and protects information when you visit the platform, create an account, subscribe to services, or interact with trading-related features.
We may collect information you provide directly, including your name, email address, login credentials, support messages, newsletter signups, and billing-related details needed to provide access to the platform.
We may also collect platform usage data, device/browser information, log data, membership status, and trading-related metadata submitted through connected tools or account integrations, such as strategy identifiers, account labels, position status, and trade event records.
We may use third-party service providers to support payments, authentication, hosting, analytics, email, captcha/security checks, and infrastructure operations. Those providers may process information on our behalf to the extent needed to deliver the service.
Payment card information is generally processed by our payment providers and not stored directly by the platform except where limited transaction metadata is needed for order or subscription management.
We may use cookies, local storage, session tools, analytics tags, and similar technologies to maintain sessions, remember preferences, secure forms, measure product usage, and improve performance.
We do not sell personal information in the ordinary course of operating the platform. We may share information with service providers, affiliates, professional advisors, or authorities when reasonably necessary for operations, legal compliance, fraud prevention, enforcement of our terms, or protection of rights and safety.
We retain information for as long as reasonably necessary to operate the service, meet legal obligations, resolve disputes, enforce agreements, and preserve business records. We use reasonable administrative, technical, and organizational safeguards, but no internet-based system can be guaranteed fully secure.
You may request updates to account information, opt out of non-essential marketing communications, or request account deletion where appropriate. Some information may still be retained if required for legal, billing, security, or recordkeeping reasons.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information (subject to certain exceptions), the right to opt out of the sale of your personal information (we do not sell personal information), and the right not to be discriminated against for exercising these rights. To submit a request, contact us through the platform contact page. We will verify your identity before processing any request.
If you are located in the European Economic Area (EEA) or the United Kingdom, you may have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to access, correct, or erase your personal data, the right to restrict or object to processing, and the right to data portability. Our legal basis for processing your personal data is generally the performance of a contract with you (providing platform access), compliance with legal obligations, or our legitimate interests in operating and improving the platform. To exercise your rights or lodge a complaint, contact us through the platform contact page.
This platform is intended for adults aged 18 and older and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page unless a different date is stated.
If you have privacy questions about Meridian Algo Algo Lab OS, please contact us through the platform contact page or the main Meridian Algo website.
You may also reach us by mail at:
Meridian Algo
10 Prospect St.
New Paltz, NY 12561